Frequently Asked Questions
Frequently Asked Questions
Need help choosing the right helmet or tracking your order? Tap a question to expand.
Measure your head circumference above your eyebrows and ears using a soft measuring tape. Match it to our sizing chart. If you are between two sizes, choose the tighter fit first, because comfort liners settle slightly after usage.
A correct fit feels snug all around your head without painful pressure points. The helmet should not move freely when you shake your head. If it rotates easily, it is too loose.
Our product listings clearly mention applicable certifications (for example, ISI / ECE where applicable). Please check each product page for exact certification details.
As a general rule, replace your helmet every 3 to 5 years depending on usage and storage conditions. Replace immediately after any significant impact, even if no visible crack appears.
Yes, exchanges/returns are handled as per our Return & Cancellation Policy. Keep the product unused with original packaging and tags for smooth processing.
Delivery timelines depend on your location and courier serviceability. Orders are usually processed quickly, and tracking details are shared once dispatched.
Use the Track Order page and enter your details/order reference. You can also contact support for manual tracking help.
COD availability depends on pincode, order value, and courier partner rules. Available payment options are shown at checkout.
Yes. Use mild soap and soft microfiber cloth. Avoid strong solvents, petrol, and harsh chemicals on shell or visor coatings.
Dark/smoke visors reduce visibility at night and in low-light conditions. Use clear visor options for better nighttime safety.
Warranty coverage (if applicable) is product-specific. Please refer to the product page and invoice details for warranty terms.
Use the Contact details in footer/header support section. For faster service, share your order number, registered phone/email, and issue photos if relevant.